Privacy Policy for BEENOOR

Your Privacy Matters to Us. BEENOOR (“we”, “us”, “our”) is committed to protecting the privacy of our customers and website visitors (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website Beenoor.com, purchase our products (kurtis, suits, etc.), or otherwise interact with us. We are dedicated to ensuring that your personal data is handled in accordance with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act (DPDP Act).

1. Information We Collect We may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, shipping address, billing address.
• Account Information: Username, password, order history (including your favorite kurtis and other ethnic wear).
• Payment Information: While we use secure third-party payment gateways ([Mention Payment Gateway Names if possible, e.g., Razorpay, PayTM]), we may collect transaction details. We do not store your credit/debit card numbers or CVV.
• Technical Information: IP address, browser type, operating system, device information, pages visited on our website, referring URLs, and dates/times of access.
• Communications: Records of your communications with us, including emails and chat messages.
• Preferences: Information about your product preferences (e.g., preferred kurti styles, sizes, colors) and marketing preferences.

2. How We Collect Your Information

• Directly from You: When you create an account, place an order for our kurtis or other products, subscribe to our newsletter, contact customer service, or participate in surveys or promotions.
• Automatically: Through cookies and similar tracking technologies when you browse our website. You can control cookie preferences through your browser settings. (Keywords: “online kurti shopping experience,” “personalized ethnic wear recommendations”).
• From Third Parties: We may receive information from third-party service providers, such as payment processors or analytics providers, in connection with your use of our services.

3. How We Use Your Information We use your personal information for the following purposes:

• To Provide and Manage Services: Process your orders for kurtis and other apparel, manage your account, facilitate shipping and returns.
• Customer Support: Respond to your inquiries and provide assistance.
• Personalization: To personalize your shopping experience, recommend products (like new kurti designs or matching accessories), and display relevant content.
• Marketing and Promotions: To send you information about new product launches (including sarees, suits), special offers, and other marketing communications (with your consent where required). You can opt-out at any time.
• Website Improvement: To analyze website usage, improve our website design, product offerings (like expanding our kurti collection), and customer service.
• Legal Compliance and Security: To comply with applicable laws (including the DPDP Act and Consumer Protection Act), prevent fraud, enforce our terms and conditions, and protect our rights and the rights of others.

4. Sharing Your Information We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment (shipping companies), data analytics, email delivery, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of [Your Brand Name], our customers, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with other third parties with your explicit consent.

5. Data Security We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure server facilities. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). We will retain your data as long as your account is active or as needed to provide you services like “kurti order tracking” or managing your “ethnic wear wishlist.”

7. Your Rights (as per DPDP Act and other applicable laws) You have certain rights regarding your personal information, including:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Correction/Rectification: You can request correction of inaccurate or incomplete personal information.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal information, subject to certain legal obligations.
• Right to Withdraw Consent: Where we rely on your consent to process your information, you can withdraw that consent at any time.
• Right to Grievance Redressal: You have the right to lodge a complaint with our Grievance Officer if you have concerns about how we handle your personal information.

To exercise these rights, please contact our Grievance Officer using the details provided below. We will respond to your request within the timeframes stipulated by applicable law.

8. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your Browse experience, analyze site traffic, and personalize content. Our Cookie Policy (or a section here) will provide more details on the types of cookies used and how you can manage your preferences.

9. Third-Party Links Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy Our Website and Products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Policy periodically.

12. Grievance Officer For any privacy-related concerns, or to exercise your rights, please contact our Grievance Officer:

• Name: Rishi Tiwari
• Email: info.beenoor@gmail.com
• Phone: 7678539647
• Address: Dwarka Mor , New Delhi

13. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info.beenoor@gmail.com
• Phone: 7678539647
• Address: Dwarka Mor , New Delhi

Last Updated: 8-July-2025